Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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AI-Powered Web-Based Vehicle Service Management Platform

AI-Powered Web-Based Vehicle Service Management Platform

This project is focused on building a mobile-responsive, AI-powered service management platform for a US-based vehicle maintenance service center. The platform will provide customers with personalized, mileage-based service recommendations, streamline appointment scheduling, and ensure seamless data synchronization through integration with X-Time, a leading automotive service software.

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Holistic mental health platform

Holistic mental health platform

This solution aims to provide Software as a Service to corporate clients that will help them to keep track of their employee's behavioral and psychological index, by offering evidence-based mindful content, programs, and access to therapists.
It offers support from psychologists, certified coaches, and selected therapists. Individual sessions enriched with feedback and concrete advice on teleworking, parenthood, or stress management, offers digital resources accessible to all, such as videos to learn more about the mental and emotions, articles, and regular newsletters that provide practical advice.

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Saudi Telemedicine

Saudi Telemedicine

The Saudi Telemedicine platform is a comprehensive telehealth solution designed to connect patients with healthcare providers for online consultations. The platform supports both individual and group therapy sessions, enabling patients to book appointments, share medical documents, and consult with specialists via video calls. The system includes three main portals:

  1. Patient Portal: For booking appointments, managing health data, and accessing consultation notes.
  2. Care Provider Portal: For managing appointments, conducting consultations, and prescribing medications.
  3. Admin Portal: For verifying specialists, managing payments, and overseeing platform operations.

The platform is multilingual (English & Arabic) and adheres to HIPAA-compliant security standards.

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Carwash POS

Carwash POS

An integrated POS and marketing system to help car wash owners to attract new business and get current customers to wash more often. Car wash owners can buy the complete system or selective components based on their business requirements. Currently, it's being used in 140+ wash stations across the US.

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SmartLock

SmartLock

The app is a digital lock that gets operated with the Phone app (IOS as well as Android). The device itself is a padlock with BLE connection to the phone. Communication between lock and app is done with BLE (GATT protocol). TI CC2650 chip is used with specific firmware and protocol. Major achievement in this project is to handle app connection with the BLE device, while the application is running in background mode.

We handled scanning for devices, connected with BLE without any user interaction, while the user can turn on BLE device after few days as well. Achieved various types of encryption to make data more secure and reliable. The encryption we used is SHA-256, SHA-HMAC, ECDHE-CURVE25519, etc. The connection between app and server is done via https.

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Ride Sharing and Package Delivery

Ride Sharing and Package Delivery

The company is providing logistics and delivery services to corporates like 7Eleven, IGA, Distribution centers, and others. With this system, they combine Parcel Delivery & Ride Sharing covering both corporates & individuals. They started with one city and then launched their services at the national level covering the states of Australia. Also partnered with an electric vehicle company that is providing services in Australia.

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