Project Overview

Specialist consultation, individually or in groups.

The platform connects patients with verified specialists for online consultation across three portals — patient, care provider and administrator — supporting scheduled, on-demand and group sessions, in Arabic and English, to the health data protection standard the market requires.

Telehealth Consultation Platform

The Challenge

Access to specialists depended on where you lived.

Specialist consultation was constrained by geography and appointment availability, and the constraint fell hardest on the people who needed it most regularly. Group therapy compounded it — coordinating several patients and a provider was hard enough in person that it often was not offered at all.

Geographic Constraint

Geographic Constraint

Specialist access limited by distance and travel.

Group Therapy Gap

Group Therapy Gap

Multi-patient sessions rarely offered at all.

Fragmented Provider Workflow

Fragmented Provider Workflow

Availability, consultation and prescribing in separate tools.

Unverified Credentials

Unverified Credentials

Patients unable to confirm who they were seeing.

Approach & Solution

Book, consult and prescribe in one workflow.

Approach Solution

smartData built the platform across patient, care provider and administrative portals. Patients search clinics by session type, view specialist profiles, rates and availability, and book scheduled, unscheduled or group appointments with intake details captured at the point of booking rather than at the consultation.

Providers register with document upload for licence verification, set availability, accept or decline on-demand requests, and run video consultations with SOAP notes and prescriptions issued from the same screen. Administrators verify specialists, oversee payments and manage platform operations.

Key Features

Three portals working to one clinical workflow.

Group Session Booking

Group Session Booking

Multi-patient therapy scheduled and joined online.

Credential Verification

Credential Verification

Specialist licences uploaded and checked before listing.

Notes And Prescribing

Notes And Prescribing

Documentation and prescriptions issued during consultation.

Bilingual Interface

Bilingual Interface

Full Arabic and English throughout the platform.

Product Showcase

Care without the journey.

Telehealth Consultation Platform

Final Outcome

Specialist care wherever the patient is.

Patients reach verified specialists without travelling, group therapy becomes practical to run remotely, and providers manage availability, consultation, documentation and prescribing in one place rather than across separate tools.

Telehealth Consultation Platform

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