The Challenge
Table service depended on staff being available exactly when a customer was ready to order, which was when they were most stretched. Customers waited to be noticed, then waited again to pay, and both delays cut turnover and satisfaction at once. Printed menus went stale on every price change.
Customers ready before staff were available.
Table turnover lost at the end of service.
Reprinting required on every price change.
Owners seeing status only through their staff.
Approach & Solution
smartData built the platform as a SaaS portal generating unique QR codes per table and for takeaway. Scanning opens a digital menu where customers order and choose to pay now or later, with split payments and multiple orders per table handled so a shared table does not collapse into one bill.
Owners manage menus, orders, payments and subscriptions from an admin panel with light and dark theming and daily, weekly and monthly sales reporting. A staff mobile app handles incoming orders, payment status and alerts, and plans run monthly, quarterly or yearly after a free trial.
Key Features
Unique codes for dine-in and takeaway.
Shared tables settled without one combined bill.
Incoming orders and payment status with alerts.
Monthly, quarterly or yearly via PayPal after a trial.
Product Showcase
Final Outcome
Customers order when they are ready rather than when noticed and settle without waiting for a bill, menus change without reprinting, and owners see order and payment status live instead of asking their staff.
