Project Overview

From symptom to scan, in one place.

The platform connects patients with doctors for video consultation and carries the episode through — e-prescriptions routed to a chosen pharmacy, laboratory and radiology tests booked, and an EMR built from AI-assisted consultation notes, in Arabic and English.

One-Stop Teleconsultation Platform

The Challenge

Finding the right doctor was only the first step.

Patients needing care had to find a suitable practitioner for their condition, secure an appointment, then take the prescription to a pharmacy, the test order to a laboratory and the scan request to a radiology provider. Each handoff was a separate arrangement, and nothing carried the clinical record between them.

Matching By Condition

Matching By Condition

No reliable way to find the right practitioner.

Separate Test Providers

Separate Test Providers

Laboratory and radiology arranged independently of care.

Manual Documentation

Manual Documentation

Consultation notes written up after every appointment.

No Continuous Record

No Continuous Record

Nothing carrying clinical history between providers.

Approach & Solution

One platform for consultation, testing and record.

Approach Solution

smartData built the platform across six connected portals — administrator, doctor, patient, pharmacy, laboratory and radiology — on web and mobile. Patients search practitioners by condition, complete an assessment, and book for themselves or a family member, with multi-factor authentication and face scan securing access to clinical data.

Vitals captured through connected devices feed the consultation, and AI-assisted SOAP notes turn the encounter into structured EMR content rather than free text written up afterwards. Prescriptions route to a chosen pharmacy, and laboratory and radiology orders route to their own provider portals.

Key Features

Six portals feeding one clinical record.

Condition-Based Search

Condition-Based Search

Practitioners matched to the presenting condition.

AI-Assisted SOAP Notes

AI-Assisted SOAP Notes

Structured documentation generated during the consultation.

Device Vitals Capture

Device Vitals Capture

Readings taken through connected devices at intake.

Radiology Booking

Radiology Booking

Scan requests routed to a dedicated provider portal.

Product Showcase

One record, six portals.

One-Stop Teleconsultation Platform

Final Outcome

Care that continues past the consultation.

A patient searches by condition, consults, and has prescriptions, laboratory work and imaging arranged from the same place — with each encounter adding to an EMR built during the consultation rather than written up after it.

One-Stop Teleconsultation Platform

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